Conflict is everywhere, specifically in the workplace. When you are in a position of leadership, you can expect to deal with conflict on a daily basis and it is your responsibility to decide whether to address it in either a positive or a negative way. Obviously for the sake of your career and your reputation, it is advised that you choose to resolve conflict in the workplace peacefully and healthily.
Tip 1: Communicate Effectively
Whether it is in the workplace or in personal relationships, communication is not only a great way to resolve conflict in the workplace but it can also be a great way to avoid it all together. Imagine the amount of arguments that could have been avoided if one party relayed more information or gave information in a better way. Ensure that you are clear, concise, and on-time with your information to ensure that your level of communication is far superior to avoid conflict. Also, make sure that you receive as much information as possible to promote effective communication.
Tip 2: Eliminating Emotions
Another common issue that can lead to conflict in the workplace is when individuals begin to bring their emotions into the decisions that they make. It is important to make sure that you avoid allowing yourself to get overwhelmed or personally involved in situations. This could lead to a variety of outcomes, ranging from certain parties getting outrages to other parties having their feeling hurts which would lead to further problems.
Tip 3: Proactive Intervention
It is important to remember that not every type of conflict will be avoided which is why it is good to know that proactively intervening could help to eliminate conflict before it gets any worse. You can find aspects of a conversation that could potentially lead to conflict and effectively decide how you’re going to take the conversation from that point on. This is a great trait to have as it allows you to deal with conflict not only quickly, but discreetly as well.
Tip 4: Finding the Opportunity
Once the conflict has dispersed, understand how effective it is for the people in the party and what they have learned from it. If you are able to find the opportunity in every type of conflict, you won’t be as bothered by the idea of being confronted by it. This will not only teach the people who are in the situation, but it will also teach you as the person who is dispersing the issue.
Keith Miller has over 25 years of experience as a CEO and serial entrepreneur. As an entrepreneur, he has founded several multi-million dollar companies. As a writer, Keith's work has been mentioned in CIO Magazine, Workable, BizTech, and The Charlotte Observer. If you have any questions about the content of this blog post, then please send our content editing team a message here.