250 Good Skills to Put on a Resume (Soft, Hard, Computer & More)

One of the most important sections to include on your resume is a list of your skills. In addition to your professional experience and relevant education, listing your specific skill set can show an employer that you are proficient in key aspects of the job you are applying for.

That being said, there are lots of different types of skills and different ways to describe your abilities. Let’s look at some of the common groupings of skills you could think about and how you can demonstrate them on your resume.

1. What are soft skills?

Soft skills are not limited to any single discipline. They are much more fundamental and can apply to any job. These skills are in high demand, as many hiring managers will be looking for well-rounded employees who have a basic professional skill set.

While developing soft skills does take learning and practice, there is no formal education in building these skills.

Top 50 Soft Skills List

  • Verbal communication
  • Non-verbal communication
  • Teamwork
  • Time-management
  • Decision-making
  • Organization
  • Focus
  • Prioritizing
  • Self-starter
  • Professionalism
  • Optimism
  • Confidence
  • Networking
  • Experimenting
  • Innovation
  • Delegation
  • Creativity
  • Mind mapping
  • Calmness
  • Acuity
  • Brainstorming
  • Coordination
  • Introspection
  • Cooperation
  • Open-mindedness
  • Reframing
  • Recall
  • Curiosity
  • Coping
  • Discipline
  • Persistence
  • Observation
  • Memory
  • Collaboration
  • Imagination
  • Design
  • Questioning
  • Insight
  • Humor
  • Self-confidence
  • Analysis
  • Presentation skills
  • Commitment
  • Self-motivation
  • Inspiration
  • Divergent thinking
  • Goal setting
  • Logical reasoning
  • Lateral thinking
  • Idea exchange

Examples of How to Put Soft Skills on Your Resume

  • Represented team needs with leaders and employees at all levels of the organization.
  • Connected with teammates to align everyone’s effort toward common goals as a way to encourage optimal participation and collaboration.
  • Thought outside the box to arrive at unorthodox solutions that best utilize available resources to arrive at project goals.
  • Supported customers throughout their journey and resolved questions or concerns as they arose.
  • Managed multiple projects and deadlines to ensure each deliverable was completed and submitted on time.
  • Examined problems with an eye toward solutions, seeing all connected factors.
  • Represented the company through group presentations, customer interaction, and even speaking on behalf of leadership at industry events.
  • Adapted to changing requirements and project scope to successfully manage each stage of a project toward ultimate completion.
  • Motivated coworkers to see the end goal on work assignments and help others realize and utilize their strengths in key ways.
  • Served customers in public-facing interactions to assess their needs and delivered feedback to project teams in order to execute toward desired outcomes.
  • Connected with vendors and potential clients to build strategic partnerships in community engagement initiatives as a way to build collaboration and tight relationships across our local business community.
  • Resolved institution-wide software integration problems by setting up an interdepartmental task force and liaising with senior management to map out a two-year project plan, managing the project until completion and post-initiative evaluation.

2. What are hard skills?

Hard skills are highly specialized to whatever field you are applying to. In general, they can refer to a particular body of knowledge that can only be gained through focused education or direct experience in your chosen field. These skills may lead to industry credentials or certifications.

Many jobs you will apply for may require one or more hard skills to be considered a viable candidate. Be sure to read each job description thoroughly to fully understand if your hard skills line up with the job requirements. The examples given below cover a wide range of industries and skillsets.

Top 50 Hard Skills List

  • Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher, Access)
  • Presentations/Slideshows
  • Project lifecycle management
  • Project scheduling
  • Theorizing
  • Workflow development
  • Strategic planning
  • Acrobat
  • Adobe Suite
  • Enterprise systems
  • Financial modeling
  • Forecasting
  • Google analytics
  • HTML/CSS
  • Cloud networking and file sharing
  • Content management systems (CMS)
  • Data engineering
  • Data mining
  • Data presentation
  • Data visualization
  • Database management
  • Data and metrics interpreting
  • Linear regression
  • Multivariate analysis
  • Payment processing
  • Quickbooks
  • Photoshop
  • Corel Draw
  • Graphics
  • Illustrator
  • InDesign
  • Color theory
  • UX research
  • Diagnostics
  • Free Hand
  • Kanban
  • Layout
  • Print design
  • Agile software
  • Automated Billing Systems
  • Prototyping
  • Resource management
  • Typography
  • UX/UI design
  • Scrum management
  • Sketching
  • Lean manufacturing
  • Performance tracking
  • STEM skills
  • WPM

Examples of How to Put Hard Skills on Your Resume

  • Versed in all aspects of corporate accounting, including tax law, pension and benefits, payroll, equipment financing, and stock management.
  • Fluent in French, German, Spanish, Italian, Chinese (including Mandarin and four other dialects), and Japanese for written and spoken language.
  • Certified in multiple customer relationship management platforms, including platform setup, system maintenance, data record cleanup, financial record support, HR benefits management, and ERP implementation.
  • Implemented UX/UI design, including front-end design, back-end coding, system integration, use of APIs, and integration of PayPal and other financial tools.
  • Registered nurse certified in basic life support (BLS) and advanced cardiac life support (ACLS).
  • DBA certified for all aspects of database management and maintenance.
  • Utilized computer-aided design (CAD) software for electrical systems, architecture, and materials design.
  • Implemented industry-standard principles of search engine optimization (SEO) to increase web traffic and visitor retention over short-term and long-term periods.
  • Utilized multiple approaches to project management, including Agile, Lean, and Six Sigma.
  • Warehouse inventory manager with progressive responsibilities in duty shift allocation, inventory software implementation, and safety-certified for forklift and baler operation.
  • Advanced knowledge of chemical solvents and interactions and decades of industry experience with hazardous materials management, including opportunities to update company polices on health and safety protocols.
  • Led team to prototype and produce an innovative aerodynamic wing design that led to 20% greater fuel efficiency and a 13% decrease in overall travel time.

3. What are computer/technical skills?

More and more jobs involve working with computers on some level, and so employers are increasingly focused on computer and technical skills in their potential hires. These can be as simple as browsing websites and using common word processing software, or you might need to have such skills as graphic design, database management, or knowledge of a programming language. Many computer skills can apply to different kinds of jobs, while others are more limited.

Top 50 Computer/Technical Skills List

  • Microsoft Office
  • Email
  • Excel macros
  • Spreadsheets
  • Typing
  • Google Drive
  • MailChimp
  • Python
  • JavaScript
  • Word processing
  • Document formatting
  • C++
  • SQL
  • Software development
  • WordPress
  • MySQL
  • Adobe Creative Suite
  • HTML
  • Digital marketing
  • CRM platforms
  • Troubleshooting
  • CorelDRAW
  • PHP
  • Ruby on Rails
  • CSS
  • UI/UX Design
  • COBOL
  • iOS/Swift
  • Electronic file management
  • Systems administration
  • Hardware troubleshooting
  • Pay-Per-Click advertising
  • Cabling
  • CAD
  • Pivot tables
  • Network support
  • Screen repair
  • Client Server Management
  • Relational databases
  • Statistics
  • A/V setup
  • Agile development
  • MATLAB
  • Full-stack development
  • Servers
  • Tech diagnostics
  • Password resets
  • Data analytics
  • .NET
  • AutoCAD

Examples of How to Put Computer/Technical Skills on Your Resume

  • Used full Microsoft Office Suite, including Word, Excel, PowerPoint, and Publisher.
  • Coordinated with tech support teams to redevelop customer ticketing system, allowing for easier assignment of work orders and faster turnaround on inventory requests.
  • Oversaw website redesign, including a content audit to improve site visitor access to content library, which decreased site bounces by 45%.
  • Maximized output from Adobe Creative Suite design software for graphics, photography, videography, and website design (Illustrator, InDesign, Photoshop, Premiere Pro, and Dreamweaver).
  • ASP.net certified with heavy background in C# assembly programming.
  • Implemented dynamic spreadsheets, including macros, to increase productivity for common office processes.
  • Proficient in current and upcoming website design trends for user interface and branding design, with ability to connect back-end programming with front-end design.
  • Implemented social media integration with websites and other online platforms, with content calendar management and associated tools.
  • Integrated presentation software, include slideshows, videography, multimedia platforms, and display and delivery for in-person and virtual settings.
  • Network management capabilities for all connected devices, including desktop workstations, laptops, printers and other assorted hardware, VoIP telephones, videoconference and audioconference devices, and routers.
  • Selected and installed content management and customer management systems, including full customization to business needs.
  • Conducted online advertising across all online platforms, including website, paid advertising, social media, and app advertising.
  • Experienced with numerous website front-end programming and coding languages, including HTML, CSS, JavaScript, and PHP/MySQL for end-to-end website production.
  • Spent two years as an independent computer hardware contractor, able to service mainframe computers as well as personal workstations through hardware and firmware upgrades and software installation using the latest industry standards.

4. What are sales skills?

Sales skills have a lot of crossover with soft skills since many of them involve general interaction and communication. That being said, these skills can be taught, and there are others that are more closely associated with sales positions.

Top 50 Sales Skills List

  • Passionate about selling
  • Closing skills
  • Time management
  • Cold calling
  • Customer retention
  • Lead qualification
  • Relationship building
  • Self-motivated/ambitious
  • Sales presentations/demos
  • Goal-oriented
  • Growth-mindset
  • Objection management
  • Customer relationship management
  • Conflict management & resolution
  • Consulting
  • Data analysis
  • Sales pitch development
  • Setting goals
  • Networking
  • Initiative
  • Adaptable
  • Policy knowledge
  • Motivation
  • Coachable
  • Business knowledge
  • Active listening
  • Referral selling
  • Territory management
  • Scheduling
  • Flexibility
  • Contract negotiation
  • Responsible
  • Client engagement
  • Dedication
  • Persuasion
  • Project management
  • Demonstration skills
  • Business communication
  • Public relations
  • Strategic thinking
  • Marketing
  • Prospecting
  • Sales software proficiency
  • Storytelling
  • Organization
  • Empathetic
  • Knowing when to shut up
  • Tech-savvy
  • Product knowledge
  • Sociable

Examples of How to Put Sales Skills on Your Resume

  • Ability to manage multiple customer accounts and recall preferences and sales status on demand, in order to deliver a quality buying experience for everyone
  • Comfortable with nurturing existing clients and conducting cold call campaigns in order to drive new and renewal revenue channels
  • Ability to quickly respond to customer needs as they shift, ensuring that each customer feels like they are valued and appreciated and that their input is essential to the buying process
  • Driving sales performance to a 20% increase year over year for a five year period, creating robust and sustainable growth through repeat purchases and utilizing network connections and referrals to build new business
  • Coordination with team management to implement new sales strategies and tactics to find new ways to boost revenue and market impact
  • Responsible for membership growth during corporate and financial downturn for key clients, including retention of major supporters and partners through demonstration of available benefits
  • Navigating complaints from customers and acting as a liaison between customers and management to arrive at mutually beneficial solutions that preserve customer goodwill and loyalty
  • Motivated to meet personal and team sales goals to reach desired performance metrics
  • Deep industry knowledge, including product history across multiple service lines, regional sales trends and customer needs, and instinctive insights into future sales potential
  • Ability to utilize multiple sales management platforms, including customer records for later reference and complete purchase history across business units
  • Worked with Accounting department to update sales reporting policies to streamline receipt submission, improving overall productivity by 14% and providing sales staff additional time to focus on customer interactions
  • Collaborated with branch management to offer new sales initiatives in conjunction with community service organizations, leading to investment in key nonprofit initiatives and resulting in 15% revenue growth last year

5. What are marketing skills?

Marketing skills are another subset of sales skills, and even though most people think that “marketing” is a job class all to itself, many jobs involve some kind of marketing activity.

However, most of these skills will be related to the marketing field in roles such as public relations, advertising, and strategic communications. Many marketing skills are “hard skills” (as described above) though some can be learned relatively easily.

Top 50 Marketing Skills List

  • Content marketing
  • Adobe Premiere, Lightworks
  • Ahrefs, Majestic, RankIQ, SEMRush, SEO Power Suite
  • Social media marketing
  • Content management systems
  • CRM
  • Copywriting
  • Creative thinking
  • WordPress, Wix
  • Campaign management
  • A/B testing
  • Search engine marketing (SEM)
  • Search engine optimization (SEO)
  • AdWords, Facebook Paid Ads
  • Email marketing and automation
  • Problem-solving
  • Data analysis
  • Layout and design
  • Aesthetic sensibility
  • CMS software
  • Analytical skills
  • Visual communication
  • Content strategy
  • Persuasion
  • Stress management
  • Content creation and storytelling
  • Research
  • Apple iMovie
  • Mobile advertising
  • Web scraping
  • PPC
  • Videography
  • Video content
  • Screaming Frog, Netpeak Spider
  • Funnel management
  • Trend analysis
  • Graphic design
  • Interpersonal skills
  • Reporting
  • Graphic design software
  • Lead nurturing
  • Slideshows
  • Negotiation
  • Photography
  • UX Design
  • Omnichannel communication
  • CMS tools
  • Data-driven marketing
  • Storytelling
  • Paid social media advertising

Examples of How to Put Marketing Skills on Your Resume

  • Implemented end-to-end content strategy, including full planning across all marketing channels, coordination with team leads, message development, branding design, and various forms of collateral.
  • Nurtured leads through the complete sales funnel through content marketing, targeted messaging, one-on-one business development calls, and coordination with sales teams to complete transactions.
  • Increased web presence through SEO, paid advertising and social media to grow the footprint and organic reach of all company platforms.
  • Created full branding design with industry-standard software, especially Adobe Creative Suite for product logo design and website graphic packages.
  • Processed reports and organized data points into reports and presentations through data visualization, infographics, and various presentation formats to ensure clear communication and meaningful delivery of data across disparate teams.
  • Used audio, photography, and videography equipment for in-house media production, including product highlight videos, podcast recordings, viral social media content, and full marketing suite needs.
  • Updated and upgraded customer relationship management (CRM) software to create better collaboration across office teams and to provide a seamless customer experience.
  • Managed social media campaigns across multiple platforms, including an integrated content strategy that coordinates with existing advertising and marketing plans, content scheduling using Hootsuite and other calendar software, and thorough brand review of all content and collateral.
  • Contributed to recent updates on branding guide for the company, including identifying and outlining the written brand voice, color schemes, photography styling, font selection, and additional branding considerations.
  • Represented the marketing team at industry and association events to promote our company’s participation in key regional and national initiatives.
  • Led team to redesign and relaunch member-facing and public-facing websites, including selection of website vendor, hiring graphic designers for theme and branding, and transferring member data to new platform.
  • Increased email open rates by 20% and click rates by 11% through A/B content testing and development of new promotional calendar through collaboration with sales team.

6. What are customer service skills?

Nearly every position requires some level of experience with the basics of customer service, since nearly every position has contact with either a client or customer or with the general public. Customer service is an important part of maintaining a business’s public image, and every employee is expected to be an advocate and ambassador for the company they represent.

Top 50 Customer Service Skills List

  • Complaint resolution
  • Customer-first attitude
  • Active listening skills
  • Clear verbal communication
  • Depersonalization
  • Improving customer experience
  • Interpersonal skills
  • Microsoft Office skills
  • Emotional intelligence
  • Empathy
  • Forgiveness
  • Self-control (staying calm, cool and collected)
  • Responsiveness
  • Product knowledge
  • Clarity
  • Building customer loyalty
  • Assertiveness
  • Critical thinking skills
  • ERP
  • Honesty
  • Careful listening
  • Social intelligence
  • Problem-solving
  • Friendliness
  • Cross-selling/Upselling
  • Persuasiveness
  • Correspondence
  • Dixa
  • Task management
  • Phone call presence
  • Positive attitude
  • Time management
  • Handling surprises
  • Taking ownership of customer problems
  • Organizational skills
  • Attentiveness
  • Willingness to learn
  • MyTalk
  • Service-based selling/telesales
  • Zendesk
  • Problem sensitivity
  • Jira service desk
  • Sensitivity
  • Freshdesk
  • Patience
  • Talkdesk
  • MS Excel, PowerPoint, Word
  • Cross-cultural communication
  • Bilingual customer support
  • Salesforce

Examples of How to Put Customer Service Skills on Your Resume

  • Served all customers with fairness, respect, and common courtesy to create an enjoyable buying experience.
  • Resolved complaints from customers through personal initiative or collaboration with on-duty managers.
  • Empathized with customer desires and understood buyer motivations to best satisfy the ultimate need behind the purchasing decision.
  • Clearly communicated all aspects of our products and services to provide a full understanding of what each customer would receive.
  • Took personal ownership of sales goals and advanced those beyond corporate milestones in order to provide the greatest overall value to the company.
  • Created a positive and enjoyable working environment for coworkers and support staff.
  • Assumed shift manager responsibilities as needed, including shift schedules and assignments by day, staffing key customer-facing areas as needed, and ensuring proper inventory maintenance throughout busy periods.
  • Remained cool under pressure during heavy sales periods, including answering customer complaints and keeping shelves stocked as needed throughout high-volume hours.
  • Listened carefully to each client and assessed all aspects of need before suggesting product offerings to ensure greatest alignment between our service and desired customer outcomes.
  • Asserted client rights on behalf of each case, seeking to deliver optimum outcomes in favor of each client.
  • Personally landed three of the company’s largest contracts in the past five years through personal relationships and long-term nurturing through the decision process.
  • Led calling campaign to record response and customer satisfaction rates by adjusting calling schedules and making modifications to campaign scripts to allow for deeper customer feedback.

7. What are interpersonal skills?

Interpersonal skills are soft skills that relate directly to how you interact with other people. This could be your connections with customers or patrons, or in how you connect with your coworkers or supervisors. Demonstrating these skills will show employers that you can be a good team player.

Top 50 Interpersonal Skills List

  • Emotional intelligence
  • Respect for absolutely every single human being
  • Authenticity
  • Awareness (of yourself and others)
  • Trust
  • Caring about other people
  • Dependability
  • Empathy
  • Flexibility in thinking and operating style
  • Positive reinforcement
  • Socializing skills
  • Problem-solving
  • Positive attitude
  • Ability to work under pressure
  • Adaptability
  • Articulate
  • Humor and lightheartedness
  • Clear communication skills
  • Tolerance
  • Collaborating and working well together with others
  • Comforting people when they need it
  • Inspiring and motivating others to active greatness
  • Decision-making
  • Energizing
  • Patience
  • Listening
  • Nonverbal cues and body language
  • Teamwork/Collaboration
  • Responsibility
  • Mentoring
  • Creativity
  • Communication
  • Self-motivation
  • Networking and building relationships
  • Mediation
  • Reliability
  • Conflict resolution
  • Diplomacy
  • Negotiation
  • Constructive feedback (ways people can improve)
  • Sensitivity
  • Moral
  • Relationship building
  • Conflict management skills
  • Being good at building teams and at building trust
  • Public speaking and presentation skills
  • Leadership
  • Cheerful
  • Encouraging/inspiring people to do their best
  • Inspiring

Examples of How to Put Interpersonal Skills on Your Resume

  • Maintained a strong work ethic throughout the year to ensure that all milestones were reached on time and under budget and that all sales goals were satisfied.
  • Listened to customers, suppliers, and internal resource managers to coordinate the best outcomes for each project.
  • Fostered a spirit of teamwork and collaboration with other coworkers, presenting common goals and guiding each participant in the work toward using their strengths for the betterment of the desired team outcome.
  • Utilized active listening when working with employees and teammates to keep everyone driving toward a common goal and resolve conflicts as they arose.
  • Mitigated fallout from interpersonal conflict through mediation, conflict resolution, and coordination with the Human Resources team to ensure adherence to all company policies.
  • Created an optimum environment for deep collaboration and teamwork through team-building exercises, individual strength and personality assessments (including Gallup StrengthsFinder certified facilitator), and assignments based on personal preference and skill set.
  • Adhered to all company policies to ensure maximum transparency and accountability for all transactions.
  • Kept all associates focused on common goals and created a positive and enjoyable working environment through personal encouragement and office party planning around corporate holiday schedule.
  • Identified candidates for promotion or team assignment based on personal and professional relationships, and made presentations to corporate leadership on behalf of employees as their champion and advocate.
  • Participated in department mentorship program, supporting professional development of mentees toward goals of promotion and advancement to desired departments, cited as influential reference throughout their selection process.
  • Reported on employee engagement results through leading focus groups and preparing final presentation to senior management, allowing for all employee voices to be heard on rumored policy changes.
  • Operated under the pressure of multiple deadlines, team collaboration (including missed milestones), and supplier delays to keep all customer projects on pace.

8. What are communication skills?

Communication is vital for every single job out there. Being an effective communicator will help you be successful in life and in the workplace. Many of these skills will be driven by instinct, while some must be developed over time. These are more difficult to provide on a resume, but finding the right way to tell employers that you possess them can be a winning move when applying for certain types of jobs.

Top 50 Communication Skills List

  • Email writing skills
  • Confidence
  • Presentation skills
  • Friendliness
  • Nonverbal communication
  • Speaking (verbal communication)
  • Written communication
  • Diplomacy
  • Mutual respect
  • Providing or accepting feedback
  • Proofreading
  • Creative writing
  • Honesty
  • Presentation writing
  • Open-mindedness
  • Translation
  • Summarizing
  • Social media
  • Empathy
  • Speech writing
  • Poetry writing
  • Screenwriting
  • Pitch deck writing
  • Web communication
  • Research
  • Writing a press release
  • Leadership
  • Teaching
  • Report writing
  • Copywriting
  • Content writing
  • Public speaking
  • Investigative writing
  • Technical writing
  • Counseling
  • Mediation
  • Business writing
  • Legal writing
  • Writing
  • Constructive feedback
  • Financial report writing
  • Listening
  • Blogging
  • Crafting logical and relevant messages
  • Presenting
  • Team building
  • Feedback
  • Negotiation
  • Content strategy
  • Playwriting

Examples of How to Put Communication Skills on Your Resume

  • Treated all customers and coworkers with respect and an eye toward their ultimate good in every interaction.
  • Demonstrated commitment to customer satisfaction across email, phone, videoconference, and in-person meetings.
  • Maintained personal confidence throughout client advocacy interactions, creating trust and loyalty as the consumer advocate in arbitration hearings.
  • Provided a safe space for patient vulnerability and communication through active listening, trust-building exercises, and non-judgmental interaction.
  • Connected with each customer through deep discussion around common grounds, assessing purchase goals and desired outcomes.
  • Acted as public face of crisis response during hurricane preparedness initiatives, spoke at press conferences and led internal disaster awareness meetings to ensure every department was prepared for potential impacts of the storm system.
  • Worked with teammates to understand presentation material and the “why” behind the work to best communicate project outcomes and suggested next steps to upper management.
  • Participated in all projects as the team secretary and note-taker, assembling all notes and relevant information into specified report format, and preparation of final submitted reports once each project was completed.
  • Acted as team liaison for all client-facing interactions, communicating key deliverable outcomes and progress as needed to keep the customer updated on the progress of the work.
  • Developed and executed employee feedback presentation for corporate retreat through filming employee testimonials and preparing feedback survey reports to Board leadership.
  • Reviewed employee performance and performed year-end reviews on all teammates, including areas with potential for improvement through constructive feedback and structured improvement plans tailored to each employee’s needs.
  • Transformed customer complaint and suggestion cards into online consumer feedback system as part of CRM maintenance, including production of quantitative and qualitative survey instruments to track customer feedback and stakeholder opinion over time.

9. What are leadership skills?

Another subset of soft skills is leadership skills. These will be key if you are applying for a position that is in any way connected to leading a team or division. Leaders are held to a higher standard and are accountable for the actions and shortfalls of the department they manage, which adds another layer to the tangible duties of their respective positions.

Embedding these leadership skills within your resume will be a powerful asset in your favor.

Top 50 Leadership Skills List

  • Visionary
  • Decision-making
  • Credibility
  • Strategic thinker
  • Integrity
  • Influential
  • Creative
  • Deal making & facilitation
  • Thick skin
  • Inspiring people
  • Listening
  • Honorable
  • Cultural intelligence
  • Motivating employees
  • New business development
  • Office management skills
  • Selflessness
  • Logistics
  • Negotiating
  • Honest
  • Project management
  • Taking ownership
  • Confident
  • Financially savvy
  • Encouraging
  • Innovative
  • Organized
  • Long memory
  • Planning
  • Clever
  • Management skills
  • Mentoring & coaching
  • Empathetic
  • Focused
  • Managing remote teams
  • Budgeting
  • Humble
  • Tenacity
  • Responsibility
  • Principled
  • Inventive
  • Versatility
  • Hiring
  • Enthusiastic
  • Stimulating
  • Supervising
  • Delegation
  • Generosity
  • Conflict resolution
  • Disciplined

Examples of How to Put Leadership Skills on Your Resume

  • Inspired employees to reach common goals through weekly project updates, quarterly performance reports, and daily email communication.
  • Supervised various project teams and processed performance reports on individual and team deliverables, with collective submission to upper management alongside budget and financial outcomes.
  • Represented each client with integrity and commitment to excellence to present each case with a clear conscience and dedication to delivering the ideal outcome for every case.
  • Actively mentored through corporate and volunteer programs to help employees reach their potential and fully realize their strengths with an eye toward advancement to elevated positions and personal fulfillment.
  • Led business coalition in successfully lobbying against zoning changes that would have negatively impacted future growth for local businesses.
  • Appointed as chairman of volunteer committee, organized existing volunteer campaigns as well as new donation drives that provided food and clothing for foster homes in the community.
  • Managed remote teams by implementing weekly check-ins, project management software, group calendars and scheduling, and common resource access.
  • Initiated the creation of an implementation team to ensure the finished system met all industry and company requirements for software systems, including installing and maintaining necessary security patches and data security policies.
  • Mediated disputes with customers and partner suppliers to arrive at compromises, and supported internal teams to complete work on time despite delays and roadblocks.
  • Led a new recruitment initiative through collaboration with various departments, created presentation material, developed marketing collateral, scheduled presentation dates, answered consumer questions through feedback sessions, and reported to leadership on outcomes and suggested changes for upcoming cycles.
  • Maintained a balanced workload among all project participants through delegation of work assignments and active monitoring and changes as necessary to prevent employee burnout over extended periods of heavy project work.
  • Supervised all line employees, including training and mentoring of newest team members, to ensure that all associates were connected to corporate support resources, knowledgeable about company benefit programs, and aware of all new and updated health and safety regulations.

10. What are office skills?

Office skills are great to include for administrative positions, or any job that is in an office setting. These are the everyday, seemingly mundane tasks that are occasionally taken for granted, but will show that you are committed to fulfilling your duties while adhering to important office processes. When you think about how much of your own daily work revolves around filing reports or doing “busy work,” the importance of office skills becomes quite clear.

Top 50 Office Skills List

  • Microsoft Office Pack: Word, Excel, Access, Publisher, Outlook, Powerpoint
  • Basic writing: grammar, punctuation, spelling, vocabulary
  • Effective communication
  • Email writing
  • Emotional Intelligence
  • Technological & digital literacy
  • Attention to detail
  • Enthusiasm
  • Data entry
  • Problem-solving
  • Note-taking
  • Computer skills
  • Letter writing
  • Teamwork skills
  • Stress management
  • Time management
  • Adaptability
  • Creativity
  • Motivation
  • Multitasking
  • Productivity & organization
  • Task delegation
  • Social media
  • Planning
  • Responsive to short-notice requests
  • People management
  • Journalism
  • Academic writing
  • Basic knowledge of user interface communication
  • Bookkeeping through Excel or TurboTax
  • Business writing reports, press releases, content management
  • Critical thinking
  • Dealing with work-related stress
  • Research & data analysis
  • Presentation writing
  • Strategic management
  • Business Development
  • Filing and paper management
  • Conflict management
  • Technical writing
  • People skills
  • Editing
  • Proposal writing
  • Organization
  • Educational platforms (software like Elearn)
  • Technological savviness
  • Patience
  • Storytelling
  • Updated curriculum knowledge
  • Negotiation

Examples of How to Put Office Skills on Your Resume

  • Took notes for all meetings with multiple participants and translated notes into quarterly reporting format for meeting minutes required by company bylaws.
  • Managed corporate calendars and aligning executive scheduling needs.
  • Paid strict attention to detail to ensure that every report submitted to senior management met all corporate formatting and compliance guidelines, ensuring that all teams had appropriate and equal representation for budget decisions.
  • Worked under pressure and adapted to a highly flexible meeting schedule, including walk-ins and emergencies.
  • Rapidly took notes, integrating experience in shorthand and experience in courtroom and legal stenography, transcribed Board meetings, and turned around final Board reports according to department deadlines.
  • Maintained good relationships with associates at all levels of the company.
  • Wrote and delivered the company newsletter to maintain an open flow of communication from senior leadership to all levels of the team, ensuring transparency and fostering trust through weekly, monthly, and quarterly reporting.
  • Handled multiple incoming calls and messages and assessed priorities based on thorough conversations with supervisors so each client is heard and processed in the appropriate priority and with fair treatment.
  • Responded to short-notice requests for resources, team assignments, or project budget increases to prevent bottlenecks and keep all segments of the organization moving forward toward desired outcomes.
  • Personally reorganized all files for branch location to adhere to new corporate policies regarding electronic records storage and maintenance, allowing for easier access to past reports and sales receipts.
  • Used a computer proficiently, including web browsing, word processing software, data entry, and record management.
  • Coordinated with Human Resources on benefits programs, including insurance and paid leave, in order to present updates and changes at quarterly department meetings.

Conclusion

You can offer your skills on a resume in many different ways. You can provide them in a separate section as a simple list, or you could embed them throughout your resume as you describe your job duties (which can make a stronger case for how your skills apply directly to your work).

Everyone has a unique skill set they can offer in the workplace. By putting yours in the best possible light, you will be one step closer to landing your dream job!

Author Biography
Keith Miller has over 25 years experience as a CEO and serial entrepreneur. As an entreprenuer, he has founded several multi-million dollar companies. As a writer, Keith's work has been mentioned in CIO Magazine, Workable, BizTech, and The Charlotte Observer. If you have any questions about the content of this blog post, then please send our content editing team a message here.

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